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Accessibility Statement

This statement was last updated on 10th June 2025

At Timbercation, we are committed to making our website as accessible as possible for all users, regardless of technology or ability. We aim to follow best practices and ensure our website can be used by as many people as possible.

 

 

1. Our Commitment

 

We are actively working to improve the accessibility and usability of our website. Our goal is to provide a user-friendly experience for everyone, including people with:

 

  • Vision impairments

  • Motor difficulties

  • Cognitive or learning disabilities

  • Deafness or hearing impairments

 

 

2. What We’ve Done

 

We have taken the following steps to improve accessibility:

 

  • Clear and consistent page structure

  • Use of high-contrast colours and legible fonts

  • Alt text applied to images wherever possible

  • Keyboard-navigable menus and links

  • Responsive design for mobile and tablet users

 

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard wherever feasible.

 

 

3. Known Limitations

 

While we strive to ensure full accessibility, we are aware that some elements of the website may not yet fully comply. For example:

 

  • Some older images may be missing alt-text

  • Some documents may not be fully accessible to screen readers

  • Third-party plugins or apps (e.g., maps, forms) may not be fully accessible

 

We are working to improve these areas.

 

 

4. Feedback and Contact

 

If you experience any difficulty accessing any part of this website or would like to suggest an improvement, please contact us:

 

Email: info@timbercation.com

Phone: 07900 931945

Post: Timbercation Ltd, 1 Highcroft Drive, Allithwaite, LA11 7QL

 

We take accessibility seriously and will respond as soon as possible to resolve any issues.

 

 

5. Enforcement and Legal Rights

 

Under the Equality Act 2010, you have the right to expect reasonable access to services and information. If you are not satisfied with our response to any accessibility issues, you can contact the Equality Advisory and Support Service (EASS) for further advice:

https://www.equalityadvisoryservice.com

 

 

6. Ongoing Improvements

 

We are regularly reviewing our site and updating it to improve accessibility for all. Accessibility is a long-term commitment for us, and we welcome input to help us do better.

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